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View compareWhat is your return policy?
Eligible items may be returned when a return request is made within 7 days of purchase.
Please review our full Return & Refund Policy before sending an item back.
Who pays for return shipping?
Customers are responsible for return shipping costs unless otherwise stated in our Return & Refund Policy.
Do you offer exchanges?
No. We currently do not offer exchanges.
What condition must an item be in to qualify for a return?
Eligible items must be new, unused, unwashed, and returned with their original packaging and tags.
Are all products eligible for return?
No. Certain products are non-returnable, including jewellery, electronics, final-clearance/non-returnable items, altered or customized products, and limited-edition items.
Please check the product information and our Return & Refund Policy before purchasing.
How will I receive my refund?
Approved refunds are issued for the net amount paid for the eligible returned item, in accordance with our Return & Refund Policy.
What happens if my return does not meet the requirements?
Returns that do not meet the return requirements may be sent back to the customer without a refund.
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